Privacy Policy

At Awaken Travels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our travel planning services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Travel preferences and requirements
• Payment information (processed securely through third-party payment processors)
• Passport and identification information when necessary for travel bookings
• Emergency contact information
• Dietary restrictions and accessibility needs

Usage Information

We automatically collect certain information about your visit to our website:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

How We Use Your Information

We use the information we collect to:

• Provide personalized travel planning and booking services
• Communicate with you about your travel arrangements
• Process payments and complete transactions
• Send you travel-related updates and confirmations
• Improve our website and services
• Comply with legal obligations and industry regulations
• Send you marketing communications (with your consent)

Information Sharing

We may share your information with:

• Travel Suppliers: Hotels, airlines, cruise lines, and tour operators to complete your bookings
• Payment Processors: To process your payments securely
• Service Providers: Third-party vendors who assist us in operating our website and conducting business
• Legal Authorities: When required by law or to protect our rights and safety

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Limited access to personal information by authorized personnel only
• Regular security audits and updates

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Some features of our website may not function properly if cookies are disabled.

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information (subject to certain exceptions)
• Opt-out of marketing communications
• Object to certain processing of your information

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

International Travel

If you are traveling internationally, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated "Last Updated" date.

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