CALIFORNIA PRIVACY POLICY
Effective Date: October 10, 2024 (Updated July 28, 2025)
This California Privacy Policy (“California Policy”) supplements the Awaken Travels LLC Privacy Policy and applies solely to individuals who reside in the State of California. This policy is adopted to comply with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable California privacy laws.
1. INFORMATION WE COLLECT (CALIFORNIA-SPECIFIC CATEGORIES)
We may collect the following categories of personal information about California consumers:
- Identifiers: Name, address, email address, IP address, and similar identifiers
- Customer Records: Physical characteristics, payment information, passport or government ID numbers
- Protected Classification Characteristics: Age, gender, or other legally protected categories
- Commercial Information: Records of products or services purchased or considered
- Internet Activity: Browsing history, interactions with our Website
- Geolocation Data: Derived from IP address or mobile interactions
- Professional or Employment Information: Occupation, employer, business contact information
- Inferences: Preferences, travel interests, or behavior profiling drawn from other data
We collect this information to provide travel planning services, fulfill bookings, communicate with clients, ensure legal compliance, and improve our offerings. We do not collect sensitive biometric or precise geolocation data.
2. SOURCES OF PERSONAL INFORMATION
We collect the above information directly from you, through our Website, email communications, phone consultations, and from travel suppliers or service providers involved in your travel arrangements.
3. USE OF PERSONAL INFORMATION
We use your personal information for the following business purposes:
- Providing and managing travel planning and booking services
- Customer service and account management
- Marketing (with opt-out options)
- Analytics and service improvement
- Legal compliance and fraud prevention
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing notice.
4. SHARING PERSONAL INFORMATION
We may share your personal information with service providers to assist in providing our services, including:
- Airlines, hotels, cruise lines, and tour operators
- Payment processors
- Insurance providers
- Email marketing platforms and booking software vendors
We do not sell your personal information or share it for cross-context behavioral advertising. We do not offer financial incentives for your data.
5. YOUR CALIFORNIA PRIVACY RIGHTS
California residents have the following rights under the CCPA/CPRA:
- Right to Know: You have the right to request:
- Categories of personal information collected
- Specific pieces of personal information collected
- Sources from which the information is collected
- Business or commercial purpose for collecting or sharing information
- Categories of third parties with whom we share your data
- Right to Delete: You may request the deletion of your personal information, subject to legal exceptions.
- Right to Correct: You may request that we correct inaccurate personal information.
- Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information for advertising purposes, but you may still submit an opt-out request if you believe otherwise.
- Right to Limit Use of Sensitive Personal Information: We do not use sensitive personal information for any secondary purposes.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
6. HOW TO EXERCISE YOUR RIGHTS
You may submit requests under the CCPA/CPRA by:
- Email: [email protected] — Subject line: “California Privacy Rights”
- Mail:
Awaken Travels LLC
Attn: California Privacy Rights
10773 Loop Rd
Soddy-Daisy, TN 37379
In your request, please include:
- Your name and contact information
- Your relationship with us (e.g., client or website visitor)
- A clear statement of which right(s) you wish to exercise
We may verify your identity before fulfilling your request. If using an authorized agent, we may request additional documentation to confirm legal authority and your identity.
7. SHINE THE LIGHT DISCLOSURE (CALIFORNIA CIVIL CODE §1798.83)
California residents may request information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal data for such purposes.
To request such information, contact us at [email protected] or by mail at the address above.
8. UPDATES TO THIS CALIFORNIA PRIVACY POLICY
We may revise this policy as needed to reflect changes in laws or our practices. The “Effective Date” above indicates the latest update. Continued use of our Website after changes signifies acceptance.
9. CONTACT INFORMATION
If you have any questions or wish to exercise your rights, please contact:
Email: [email protected]
Mail: Awaken Travels LLC, 10773 Loop Rd, Soddy-Daisy, TN 37379