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PRIVACY POLICY

Effective Date: October 10, 2024


This website, www.awakentravels.com (“Website“), is owned and operated by Awaken Travels LLC, a travel agency registered in the State of Tennessee, USA (“we,” “our,” or “us“).

By accessing or using the Website, you (“you” or “your“) agree to this Privacy Policy and its terms, including any updates posted on the Website.

This Privacy Policy outlines the types of information we may collect on the Website, how we use that information, and your rights regarding it. This policy applies solely to information collected through the Website and not to information collected offline or through other means.


California Residents

If you are a resident of California, USA, you may have additional privacy rights. Please refer to our California Privacy Policy for more information.


Consent and Withdrawal

By accessing, using, or submitting forms on the Website, you expressly consent to our collection, use, and limited disclosure of your personal, communications, technical, and marketing information as described in this Privacy Policy. You may withdraw your consent or request updates or deletion of your information at any time by contacting us at [email protected]. Please note that we may retain certain information if we have a legal obligation or lawful basis to do so.

If you no longer wish to receive emails offering services, promotions, or other materials from us or third parties, you may opt out by clicking the unsubscribe link in each email or by contacting us at [email protected].


Information We Collect

Your privacy is important to us, and we collect only the information necessary to provide the Website and related services. When you access or use the Website, we may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, mailing address, payment details (such as debit, credit, or charge card information for payment processing), and other information necessary to support the operation of the Website and related services. We may work with third-party companies to process this information on our behalf.
  • Communications Information: Information you provide when you communicate with us through contact forms, email, or other methods. We use this information to respond to you, keep records, and address any legal matters.
  • Technical Information: Details about your use of the Website, such as IP address, browser type, page views, navigation paths, time zone settings, and device information. We use analytics tools to process this information to improve and protect the Website.
  • Marketing Information: Your preferences regarding marketing communications from us and our partners. We use this information to deliver relevant content and promotions.

How We Use and Process Information

We use the collected information to:

  • Provide Services: Deliver the Website and related services, verify your identity, and process transactions.
  • Communicate: Respond to your inquiries, send emails, and provide customer support.
  • Marketing: Conduct analysis, send surveys or newsletters, and inform you about special events or offers.
  • Legal Compliance: Comply with legal obligations, resolve disputes, and enforce our agreements.
  • Improve Our Services: Analyze usage to enhance the Website’s content and functionality.

We ensure that:

  • Information is collected and processed in compliance with applicable laws.
  • You are informed about the purposes of data collection.
  • Data retention is limited to what is necessary.
  • Appropriate security measures protect your information.
  • You can exercise your rights regarding your information easily.

Disclosure of Information

We do not sell or rent your personal information. We may disclose your information in the following circumstances:

  • Service Providers: To trusted third parties who assist us in operating the Website and providing services to you.
  • Legal Requirements: To comply with legal obligations, such as court orders or law enforcement requests.
  • Protection of Rights: To enforce our terms, protect our rights, property, or safety, and prevent fraud.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets.
  • With Your Consent: When you have given us explicit permission to share your information.

Information Storage

Your information may be stored on servers located within or outside the United States. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

We retain your information only as long as necessary for the purposes outlined in this policy and to comply with legal obligations.


How We Protect Your Information

We implement industry-standard security measures to safeguard your information. However, no method of transmission over the internet is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

If you have concerns about the security of your information, please contact us at [email protected].


Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Website. Cookies are small files stored on your device that help us understand your preferences and improve functionality.

  • Managing Cookies: You can control the use of cookies through your browser settings. Disabling cookies may affect your ability to use certain features of the Website.
  • Analytics: We use third-party analytics tools to collect information about your use of the Website. This information helps us improve our services.
  • Advertising: We may partner with third-party advertisers who use cookies to deliver personalized ads. You can opt out of targeted advertising by adjusting your browser settings or visiting relevant opt-out pages.

Third-Party Service Providers

We may employ third-party companies to facilitate our services, such as hosting providers or analytics services. These third parties have access to your information only to perform tasks on our behalf and are obligated to protect it.

Our Website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these sites and recommend reviewing their privacy policies.


Children’s Privacy

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are under 18, please do not use the Website or provide any information.

If you believe we have collected information from someone under 18, please contact us at [email protected], and we will take steps to delete such information.


Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal data under certain circumstances.
  • Restriction: Request that we limit the processing of your personal data.
  • Objection: Object to the processing of your personal data for direct marketing purposes.
  • Data Portability: Request the transfer of your personal data to another organization.

To exercise any of these rights, please contact us at [email protected].


Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy.


Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Mailing Address:

    Awaken Travels LLC
    10773 Loop Rd
    Soddy-Daisy, Tennessee 37379
    USA